Thiqatech is proudly certified in ISO 900:2015, ISO/IEC 27001:2022, and ISO/IEC 20000:2018, reflecting our commitment to global standards in quality, information security, and IT service management.
We continuously enhance our processes and governance frameworks to ensure the highest levels of reliability, resilience, and operational excellence across all our solutions and services.
ISO 9001:2015 certification confirms a consistent, process-driven approach to delivering quality and customer satisfaction. Through risk-based planning, documented procedures, internal audits, corrective actions, and continual improvement, we ensure reliable outcomes across our products and services.
ISO/IEC 20000-1:2018 demonstrates that our IT Service Management System (ITSMS) follows globally recognized best practices to design, transition, deliver, and continually improve services. It aligns service operations with business objectives through defined SLAs, incident/change/problem management, service catalog, and performance reporting.
ISO/IEC 27001:2022 certification verifies a comprehensive Information Security Management System (ISMS) that protects the confidentiality, integrity, and availability of information. Controls span governance, risk assessment, access management, cryptography, secure operations, third-party security, and business continuity helping us meet regulatory requirements and defend against cyber threats.
